Human Archives Privacy Policy
Three Basic Assumptions:
1. Every effort is made to ensure the security and privacy of all customer information.
2. This includes the security of our web server, and its data.
3. Customer information is treated as confidential. It will only be released if
a) directed to by search warrant or court order.
b) fraudulent information was used in a criminal manner, thereby requiring the release of such information
This privacy policy was last updated August 11, 2009.
We at Human Archives know how much you value your privacy, so we make sure that your privacy is protected any time you're using our services. You do need to give us some personal information so we're able to process your memories and requests. However, we want you to know exactly what information we need, why we need it, and how we make sure that your information is protected. We want you to be able to enjoy Human Archives experience safely and privately.
Your Human Archives account When you sign up with Human Archives you establish a password-protected personal account for storing and managing your digital memories. You and you alone control who may view the content stored in your Human Archives account.
If you contact us via e-mail prior to signing up for an account, we will not use that e-mail address for any purposes other than responding to your inquiry.
Information we need from you In order to establish your private Human Archives account, we need some personal information from you when you sign up:
- name
- e-mail address password (to sign in to your own account)
- mailing address (to verify if we are serving your area)
- billing name and address (for verification purposes only)
- credit card number and expiration date
Human Archives is the supplier and shipper for all products purchased on the Human Archives website. We use Paypal® for credit card processing. Paypal® will not use your information for any purpose other than processing your order. We only save your credit card information when you enter it for the purposes of placing an order if you choose for us to do so.
If you want to share your memories with friends and family, you may need to enter their e-mail addresses. Human Archives will e-mail the people you select and invite them to come to Human Archives to view your memories. If they are not currently Human Archives members, and you choose to require that they sign in to view your content, they will need to create a password, and accept the terms & conditions of the Human Archives service. They will be able to choose whether or not they wish to receive further emails from Human Archives.
If you use our "E-mail A Friend" program to refer your friends, we will only use their email addresses to send the "E-mail A Friend" announcement with your personal message. We will not add them to a mailing list, and will not send them further e-mail unless they sign up and choose to receive such communications from us per this privacy policy.
We may occasionally request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. Information requested may include contact information (such as name and mailing address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Human Archives service.
Changing your information To update your personal information, simply sign in and go to 'Account info' from your personal home page. You may also contact our Customer Service team. You can make changes to your account information at any time.
Protecting your information Human Archives uses industry best practices to protect your information and your privacy. When your password or credit card number are requested on the site, we use SSL to present secure pages to protect that information. We also guarantee that every order you make at Human Archives will be 100% safe. This means that we will reimburse you for any fraudulent charges that are not covered by your bank and that result through no fault of your own from purchases made at Human Archives while using the secure server.
You can tell if you are using a secure server by looking at the bottom of your browser window. In Internet Explorer, you will see a lock icon. When the symbol is unbroken or the padlock appears to be in its closed state, the page is encrypted and therefore secure. If you wish to take advantage of the latest encryption standards, be sure you have the latest version of the browser you're using. You can download the latest version of Internet Explorer from Microsoft Web site or Firefox from the Mozilla site. Beta versions of browsers are not recommended.
Protecting your memories Only you decide if and when your memories are shared. We are committed to keeping your memories private and secure. Your memories are never made publicly accessible, and are shared only by your explicit action
Protecting against accidental deletion of your memories To help you with accidental deletions, Human Archives holds content that you've deleted for at least 2 weeks, but no more than 45 days (we clean them out in the middle of each month). If you need to recover deleted content please send us an e-mail. We'll restore all of the content you've deleted in the last hold period and send you a confirmation e-mail.
Passwords Your account is protected by a password. You choose a password when you first start an account with us. Do not share your password with anyone else.
Your password needs to:
- be between 5 and 15 characters long
- include both numbers and letters not contain symbols (*, $, #, %, etc.)
- not be a word in the dictionary
- Examples: Valid passwords: N3N1, Joshus33, X4788ed
Make sure to select a password that isn't obvious. A good password includes seemingly random letters and numbers, for example, O734N9P You can change your password at any time, and you can set a new password in case you forgot your old one.
e-mail notification of new Human Archives features and special offers We will notify you about new features and services on Human Archives ONLY if you request to receive this information when you register as a new user. You may subscribe or unsubscribe to this notification service through your account profile on the Human Archives website.
We may send you site and service announcement updates with important information about the service. Members are not able to un-subscribe from service announcements.
Sharing your information with third parties We will share your e-mail address with pre-screened third parties ONLY if you request to receive offers of interest from these companies when you register as a new user. You may subscribe or unsubscribe to this notification service through your account profile on the Human Archives website.
Human Archives never saves information such as your password or your credit card number on cookies. We do require cookies in order to manage and protect your Human Archives session, and if you choose, to store your e-mail address (so you don't have to type it in every time you log in). If you have cookies turned off, you will not be able to access the Human Archives service.
Log files Our servers store IP addresses for all connections to the service. This data is analyzed in the aggregate for administration purposes and is not linked to your personal account. Occasionally, we may use the IP logs to gather information that might help Customer Support respond to an inquiry by you about your account, but will not do so without an initial action by you.
Legal exceptions to the rules Only in the case of our good-faith belief that the law requires it or, to protect your or Human Archives's rights or property, will we disclose customer information to proper law enforcement authorities even though you might have sent us an e-mail requesting that we don't share your information. This information may be necessary to identify, contact or bring legal action against anyone who may attempt to cause injury to another's rights or property.
Making general information on groups of our customers available to other companies Human Archives may share very general information about our customers as a whole group with advertisers, business partners, sponsors and other third parties. For example, we might say that a certain percentage of our customers live in Washington, while a different percentage live in New York. We use this data to customize our service offerings and content based on your needs. This data is not personally identifiable.
Notification of changes If our privacy policy changes, we will e-mail our users announcing that the new privacy policy, and if applicable, provide users with a way to opt out of any changes to the way their personal information will be used.
Staying current with your information and our policies Human Archives will do our utmost to keep all your information up to date, and to guard your privacy by continuously evaluating the enforcement and nature of our policies.
If any of your personal information changes, or you identify a mistake in our records, please use the account profile page on the Human Archives website, or contact us and we will update our data right away.
Please contact us to communicate any questions or concerns.
